Ticketmaster warns North American prospects after main hack

Jul 9, 2024 | blog

Ticketmaster has alerted its North American prospects to take precautionary measures following a big cyberattack in May. Overnight emails despatched to Canadian customers urged vigilance in opposition to identification theft and fraud.

The breach, affecting 560 million prospects worldwide, noticed hackers steal private particulars which are actually being offered on-line. Despite repeated requests, Ticketmaster has not commented on the delay in notifying prospects, attributing it to ongoing police investigations.

The hackers, often called ShinyHunters, reportedly infiltrated Ticketmaster by stealing login particulars from its cloud storage supplier, Snowflake, affecting over 160 different purchasers, together with Santander, whose 30 million prospects in Chile, Spain, and Uruguay have been additionally compromised.

In the wake of the breach, Ticketmaster advises monitoring financial institution statements and signing up for company-provided identification monitoring providers. The firm cautions customers to be cautious of phishing emails which may exploit the stolen knowledge.

The wider hack has uncovered vulnerabilities in cloud storage safety, with ShinyHunters demanding $500,000 for the stolen knowledge. Cybersecurity agency Mandiant confirmed that Snowflake itself was not breached, however login credentials have been obtained straight from every consumer.

Despite the size of the breach, Ticketmaster’s mum or dad firm Live Nation has downplayed its influence on enterprise in filings with the US Securities and Exchange Commission.

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